Hotel guests should be aware of certain laws and regulations or policies that could impact their visits. Special concerns affect the “hospitality industry” because its establishments hold their property open to the public at large. For hotels (collectively referred to as “innkeepers” under many state laws), duties owed to the public at large are based on the historic consideration that when weary travelers reached wayside inns as night approached, they were not to be arbitrarily turned away into the dark (the roads were filled with robbers) or otherwise subjected to the arbitrary mercy of the innkeeper with regard to prices or adequacy of quarters. Modern innkeepers’ laws are mostly based on old English common law.
Inside Hotel Liability
- Key Points to Remember
- Authority
- Duty to Receive Guests
- Right to Evict Persons Admitted as Guests
- Duty to Persons Who Are Not Guests
- Duty to Provide Safe Premises
- Responsibility for Personal Property
- Statutory or Contractual Limitations on Liability
- Innkeepers’ Liens
- Good Samaritan Acts
- Unusual Cases
- Selected State Innkeepers Laws
- Additional Resources